Health Services Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Perform administrative duties for Care Coordinators, which include:

• Entering assessments into MMIS

• Inputting authorizations

• Updating staff locations and assignments in MnCHOICES during new enrollments

• Transferring contacts with group number modifications of the same product in Guiding Care

• Managing member correspondence

• Each Care Coordinator team is assigned a Support Staff to report activities in Guiding Care

⛳️ Requirements

• High School diploma or equivalent, along with 2 years of relevant work experience.

• Proficient in handling administrative responsibilities

• Experience with data and information entry for Medica member authorizations

• Ability to communicate effectively with Medica care coordinator staff

• Excellent customer service and communication skills with internal clients within the care coordination department

• Strong organizational abilities

• Attention to detail and accuracy in work

• Ability to meet deadlines and work efficiently

• Preferred experience: Familiarity with a healthcare organization or health plan setting is advantageous but not mandatory.

• Knowledge of or experience with medical terminology is beneficial but not required.

🏝️ Benefits

• Medical, dental, and vision coverage

• Critical illness, accident, and hospital insurance

• 401(k) retirement plan with pre-tax and Roth post-tax contribution options

• Voluntary life insurance and accidental death & dismemberment coverage for employees and their dependents

• Short-term and long-term disability insurance

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Paid time off (PTO), vacation, or sick leave