Health Information Specialist I

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Accurately and efficiently process medical record requests for the release of information.

• Receive and handle requests for patient health information in accordance with Company and Facility policies and procedures.

• Uphold the confidentiality and security of privileged information.

• Implement medical privacy regulations and protect against unauthorized disclosures.

• Manage patient health records while ensuring compliance with HIPAA regulations.

• Prepare new patient charts utilizing both paper sources and electronic health records.

• Organize medical records in standard order, ensuring that they are accurate and complete.

• Generate digital images of documents for storage within electronic medical records.

• Retrieve and transmit patient records to internal and external requestors as appropriate.

• Handle inbound and outbound calls, providing updates on medical record status.

• Document information across multiple platforms while utilizing two computer monitors.

• Assist with patient walk-ins, faxes, mail handling, data entry, and scheduling pickups as necessary.

• Notify the manager of work-related issues, site challenges, and changes in volume.

• Meet specific productivity expectations for the site and undertake additional assigned tasks.

⛳️ Requirements

• High School Diploma or GED is required.

• Must possess the ability to commute between locations as necessary.

• Willingness to work overtime during peak seasons when needed.

• Basic computer skills are essential.

• Proficiency in Microsoft Office applications, including Word and Excel.

• Comfortable utilizing phones, fax machines, printers, and other general office equipment.

• Strong verbal and written communication skills in English are required.

• Excellent data entry capabilities.

• Detail-oriented and quality-focused approach to managing accurate and compliant medical records.

• Ability to work independently with minimal supervision and adapt to changing priorities.

• Capacity to organize and handle multiple tasks in a fast-paced environment.

• Must meet productivity standards.

• This position is not eligible for employment sponsorship.

• Bonus: Previous experience in a healthcare setting, production/metric-driven work, or in-person customer service is advantageous.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a designated mentor.

• Company-provided equipment, including a computer, monitor, virtual phone, etc.

• Paid Time Off (PTO).

• Health insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• 401k Savings Plan.

• Tuition Assistance opportunities.

• Potential post-offer health screenings and vaccinations as required by clients.

• Reasonable accommodations available for individuals with physical and mental disabilities.