Health Information Specialist I

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Accurately and efficiently process all requests for the release of information, particularly medical record requests.

• Receive and handle requests for patient health information in accordance with company and facility guidelines.

• Ensure the confidentiality and security of sensitive patient information.

• Implement medical privacy regulations and guarantee compliance with HIPAA.

• Organize, protect, assemble, and finalize patient health records.

• Prepare new patient charts utilizing both paper sources and electronic health records.

• Generate digital images of documents for storage in electronic medical records.

• Retrieve and correctly transmit patient records to both internal and external requestors.

• Handle inbound and outbound calls from patients, insurance providers, and attorneys.

• Provide updates on medical record statuses and deliver exceptional customer service.

• Record information across multiple platforms using dual computer monitors.

• Notify the manager regarding work progress, site challenges, and varying workloads.

• Assist with walk-in requests, faxes, mail handling, data entry, scheduling pickups, and other administrative tasks as required.

• Achieve site-specific productivity goals.

⛳️ Requirements

• High School Diploma or GED equivalent.

• Capability to commute between locations as necessary.

• Willingness to work overtime during peak periods when needed.

• Basic proficiency in computer usage.

• Comfortable operating phones, fax machines, printers, and general office equipment.

• Professional verbal and written communication skills in English.

• Detail-oriented and committed to maintaining accurate, compliant medical records.

• Strong skills in data entry.

• Ability to work independently with minimal supervision and adapt to changing priorities.

• Capability to organize and manage multiple responsibilities.

• Ability to respond to requests in a fast-paced setting.

• Comfortable working in a high-volume production environment.

• Proficient in Microsoft Office, including Word and Excel.

• This position is not eligible for employment sponsorship.

🏝️ Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with a designated mentor.

• Company-provided equipment, including computer, monitor, and virtual phone.

• Paid Time Off (PTO).

• Health insurance coverage.

• Vision insurance coverage.

• Dental insurance coverage.

• 401k Savings Plan.

• Tuition Assistance program.

• Potential for post-offer health screenings and vaccinations, with exemptions reviewed on a case-by-case basis.

• Reasonable accommodations available for individuals with physical and mental disabilities.