Head of Network Allocation – Fulfillment Optimization

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement a long-term strategy for network allocation and fulfillment optimization that aligns with the company's growth objectives and enhances customer experience.

• Collaborate with supply chain planning to determine optimal inventory positioning across the network to enhance in-stock levels, delivery speed, and cost efficiency.

• Work closely with Supply Planning, Logistics, Operations, Technology, and Finance teams to drive continuous improvements in network performance and scalability.

• Create a roadmap for future order routing capabilities as the network grows in size, complexity, and variety of channels.

• Take ownership of and enhance fulfillment logic, including node selection, order routing, shipment splitting, and prioritization rules for fulfillment.

• Design and improve fulfillment decision trees that effectively balance speed, shipping costs, inventory health, labor capacity, and customer experience.

• Propel ongoing enhancements to backend order orchestration logic and allocation methodologies.

• Lead initiatives aimed at increasing network efficiency, decreasing shipping costs, and optimizing cost-to-serve.

• Evaluate network performance across essential KPIs, such as fulfillment speed, shipping expenses, split shipments, delivery promise accuracy, and inventory utilization.

• Generate data-driven recommendations for modifications to allocation and fulfillment rules.

• Discover opportunities to enhance operational throughput while minimizing friction and inefficiencies in fulfillment.

• Establish scalable processes for managing network constraints, including labor, carrier capacity, facility throughput, storage limitations, and inventory availability.

• Create proactive frameworks for peak planning, disruption management, and volume balancing across facilities and partners.

• Collaborate with Operations leadership to ensure that fulfillment logic corresponds with actual operational capabilities and constraints.

• Facilitate scenario planning exercises to assess network impacts under varying demand and supply conditions.

• Oversee the strategic management of third-party fulfillment programs, including Drop Ship (DS), Just-In-Time (JIT), and external fulfillment partners.

• Work with Supply Chain Quality to establish performance standards, operational KPIs, and accountability mechanisms for external fulfillment providers.

• Identify opportunities for enhancing service levels, lead times, inventory visibility, and operational integration with partners.

• Collaborate with vendors and internal stakeholders to expand scalable fulfillment capabilities while upholding customer experience standards.

• Initiate efforts to improve end-to-end lead times throughout the fulfillment network.

• Identify and eliminate bottlenecks affecting order processing, fulfillment execution, and delivery performance.

• Partner with Logistics and Operations teams to optimize carrier selection, cutoff management, and inventory flow timing.

• Establish reporting and visibility tools to proactively monitor and enhance customer delivery experiences.

• Work with the E-Commerce team to optimize the presentation and communication of customer-facing lead times.

• Create scalable processes and control mechanisms for systematic lead time audits to ensure high accuracy and consistency across the network.

⛳️ Requirements

• A Bachelor’s degree in Supply Chain, Operations, Engineering, Business, Analytics, or a related field is required; an MBA is preferred.

• A minimum of 10 years of progressive experience in supply chain, fulfillment, network optimization, or operations within a high-growth distribution, eCommerce, or omni-channel environment.

• Proven experience in managing complex multi-node fulfillment networks and inventory allocation strategies.

• In-depth knowledge of fulfillment systems, order orchestration, WMS/OMS platforms, transportation networks, and principles of inventory optimization.

• Strong analytical and modeling skills, with experience using data to inform operational decisions and enhance network performance.

• Experience in leading cross-functional initiatives that involve Operations, Technology, Logistics, and Finance teams.

• Demonstrated capability to scale processes and systems in rapidly evolving environments.

• Excellent communication and stakeholder management skills at the executive level.

• Experience in high-SKU-count distribution settings.

• Familiarity with machine learning, optimization models, or advanced fulfillment routing logic.

• Knowledge of parcel carrier optimization, distributed fulfillment, and JIT/drop ship programs.

• Experience in supporting large-scale network expansion or multi-warehouse operations.

🏝️ Benefits

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees.

• Company HSA contribution.

• 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time, plus Company Holidays.

• 401 (k) with Company deposit and match.

• Discounted prices on our catalog of European car parts!