Global Client Management Team Leader

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead a team of Project Managers and support personnel while acting as a strategic partner for pharmaceutical and biotech clients during their clinical trials journey.

• Ensure excellence in project execution, client satisfaction, and team development as you manage intricate global clinical supply chain operations.

• Contribute to our mission of helping customers create a healthier, cleaner, and safer world by guaranteeing that patients receive the necessary therapies when required.

• Build and sustain strategic relationships with key stakeholders, facilitate cross-functional collaboration, and implement ongoing process enhancements.

• Manage portfolio oversight, resource distribution, and financial performance while supporting team members and fostering a culture of excellence.

• Utilize your expertise in clinical trial operations and GMP environments to provide exceptional service and uphold the highest quality standards.

⛳️ Requirements

• Advanced Degree with 6 years of experience, or a Bachelor's Degree with 8 years of experience in pharmaceutical or clinical research project management.

• Preferred Fields of Study: business, operations management, supply chain, or a science-related field.

• Project Management certification (PMP) is preferred.

• Over 3 years of leadership experience managing teams.

• Proficient in clinical service management and complex clinical trial operations.

• Strong understanding of GMP environments and regulatory standards.

• Advanced knowledge of clinical supply chain processes and systems.

• Proficient in project management tools such as MS Project, Smartsheet, Salesforce, GPMS, and TrackWise.

• Expertise in financial management, including budgeting and forecasting.

• Strong communication and presentation skills.

• Ability to build relationships and manage stakeholders effectively.

• Experience in leading process improvement initiatives.

• Proven capability to manage multiple high-priority projects concurrently.

• Strong problem-solving and analytical skills with meticulous attention to detail.

• Willingness to travel up to 25% of the time may be required.

• Fluency in English is required; additional languages are advantageous.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities