General Manager, EMEA

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Take ownership of the EMEA figures - establish the regional strategy, manage the cadence (weekly forecasting, monthly P&L, quarterly evaluations), and address any discrepancies from the plan as they arise.

• Lead and nurture the Sales organization across EMEA. Build the leadership team, elevate performance standards, and make difficult personnel decisions when necessary.

• Approve enterprise deal structures, pricing deviations, and non-standard terms within established limits; escalate thoughtfully when exceeding these limits.

• Collaborate with Marketing to adjust regional spending based on channel ROI, safeguard CAC payback, and ensure adequate pipeline coverage by segment and sub-region.

• Enhance regional fulfillment performance - decrease the PDD breach rate, lower cost-to-serve, and maintain the customer delivery experience in Antwerp-out, DDP-in-EU, and UK-in routes.

• Advocate for the regional customer in product roadmap discussions; convert commercial and operational challenges into prioritized product contributions.

• Work in coordination with leaders from the Americas and APAC to uphold global commercial consistency while allowing necessary regional autonomy for success.

• Maintain clear and frequent communication with the executive team - ensuring there are no surprises regarding numbers, the team, or customer issues.

⛳️ Requirements

• Over 10 years of commercial leadership experience, including a minimum of 3–5 years managing a regional or full-business P&L (Revenue, GM, Contribution Margin, and OpEx).

• Proven history of leading and expanding SMB sales organizations through significant revenue growth - from Series C/D stages or within a similarly growing business unit.

• Ability to operate effectively within a matrixed organization - hold Marketing and Ops accountable for regional outcomes without direct reporting authority, and collaborate with global functional leaders.

• Experience in a marketplace, commerce, or supply-chain-intensive B2B environment where Sales results are closely linked to fulfillment and unit economics.

• Proficient in managing fulfillment and logistics performance, including cross-border complexities, VAT, customs, and carrier management - while you may not come from an Ops background, you need to have managed a P&L where Ops failures impact your results.

• Strong adherence to forecasting discipline and CRM hygiene standards. You possess a perspective on pipeline coverage, conversion rates, and compensation plan development.

• Executive presence in boardroom and customer interactions. Credible when engaging with enterprise buyers, global executives, and a diverse regional sales team.

• Based in Europe (preferably Amsterdam, Stockholm, or London) with a willingness to travel throughout EMEA as required.

🏝️ Benefits

• No benefits specified.