Gaming Content Moderator, French

This is a fully remote position, open to applicants in South Africa.

📋 Description

• You will review reported content, which may include comments, chats, graphic images, videos, and audio files.

• Utilizing moderation guidelines, you will determine whether user-generated content violates community policies.

• You may also be required to escalate harmful content to ensure the ongoing protection of users and the brand.

• This position entails regular exposure to user-reported content, which can consist of graphic imagery and offensive language.

• Moderate content in alignment with Social Element and client-specific guidelines.

• Evaluate content across various formats, including voice chat audio, videos, comments, and more.

• Stay informed about any new changes in guidelines or our systems through notifications.

• Perform moderation and training in accordance with the project schedule.

• Maintain resilience when reviewing potentially unexpected, highly sensitive, intense, or challenging content.

• Escalate user-generated content that adheres to official escalation protocols (e.g., child safety, bomb threats).

• Notify Supervisors and/or the project management team of any technical or other issues related to tools or content, and provide feedback on client-related concerns.

⛳️ Requirements

• Language Skills: Proficient in both French and English, with outstanding reading and listening abilities, as you will be moderating content in these languages.

• Ability to work accurately under time constraints within SLA-driven workflows.

• Relevant experience: a background in moderation, community management, or as a gaming enthusiast familiar with gaming, forums, and platforms.

• Social Media proficiency: strong understanding and knowledge of various social platforms (Tik Tok, Twitch, Discord, Facebook, Instagram, etc.) to stay current with the latest gaming trends, events, and followers.

• Digital native: adept at using a range of technologies, applications, online tools, and cloud platforms.

• Self-disciplined: capable of managing your own time while working remotely, including prioritizing tasks, shifts, and attending training sessions.

🏝️ Benefits

• Flexible work arrangements

• Paid time off