Financial Educator

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Engage with patients to discuss their benefits, coverage, and financial alternatives.

• Execute tasks related to benefit verification and prior authorization.

• Deliver continuous financial education and support to patients throughout their care journey as an educator, advocate, and liaison.

• Manage patient accounts by acquiring, documenting, and updating personal financial and insurance details.

• Work in collaboration with physicians and colleagues within US Fertility's extensive national network.

⛳️ Requirements

• A minimum of 2 to 4 years of experience in a medical business office.

• Familiarity with healthcare billing and collections, insurance/benefits, and patient interactions.

• Proficiency in reading and interpreting payer remittance advice.

• Capability to distinguish between allowed charges, contractual adjustments, line item denials/reasons, patient responsibilities, co-pays, co-insurance, and deductibles.

• Experience in an OB/GYN office is advantageous.

• Exceptional interpersonal skills for effective communication with departments, employees, physicians, managers, patients, and insurance providers.

• Strong verbal and written communication abilities.

• Capacity to work autonomously.

• Detail-oriented mindset.

• Proficient in computer usage.

• Competency in Microsoft Outlook, Microsoft Word, and Microsoft Excel.

• High degree of customer service skills.

• Bachelor's Degree is preferred.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company matching.

• Tuition assistance and support for professional development.

• Opportunities for performance-based bonuses.

• Generous paid time off policy.

• Paid holidays.

• Paid parental leave.

• Life and disability insurance benefits.

• Fertility Discount Program.

• Employee wellness and recognition initiatives.