Field Services Technician

This is a fully remote position, open to applicants in Australia.

📋 Description

• Conduct testing and commissioning of Nextpower products.

• Offer expertise in tracker control systems for site upgrades, diagnostic troubleshooting, repairs, and maintenance of Nextpower tracking systems and related technologies.

• Oversee commissioning activities, ensuring completion of testing and quality documentation.

• Deliver technical support and product/system expertise to Nextpower clients globally.

• Assist with third-party qualifications for O&M providers.

• Provide support for product development, sales, and marketing as required.

• Manage field testing for prototype and beta product lines.

• Maintain Nextpower’s professional reputation and engage with clients about remediation activities and warranty conditions.

• Serve as an internal advocate for customers within Nextpower.

• Promote safe work practices and take part in incident reporting while identifying potential improvement areas.

• Be prepared for up to 100% travel.

⛳️ Requirements

• Bachelor’s Degree in a relevant discipline and/or equivalent experience is required.

• Strong understanding of Australian WHS regulations, particularly in the construction sector.

• Knowledge of industry-standard safe working systems.

• Experience with JSA and SWMS documentation.

• Excellent interpersonal and customer service management skills.

• Outstanding verbal and written communication abilities.

• Capability to work both independently and collaboratively within a team.

• Familiarity with remote access and VPN technologies.

• Extensive knowledge of wireless technologies.

• Solid understanding and experience with Ethernet networks and IP-enabled devices.

• Strong troubleshooting and problem-solving skills.

• Proficient in standard business software including Word, Excel, PowerPoint, and Outlook.

• Skilled in the safe use of hand tools such as laser levels, torque wrenches, grease guns, battery drills, and air compressors.

• Electrical qualifications and experience are preferred but not mandatory.

• A passion for solar or renewable energy is preferred.

• Strong knowledge of PV technology and its applications is preferred.

• Hands-on experience with photovoltaic tracking solar systems is advantageous.

• Possession of a Construction Industry White Card.

• Valid unrestricted Driver’s License.

• Current residency in Australia is required.

• Ability to maintain a $2000 balance on a personal debit/credit card for reimbursable travel expenses.

• Availability for up to 100% travel.

🏝️ Benefits

• Reimbursement for travel expenses, with the capacity to maintain a $2000 balance on a personal debit/credit card.

• Additional training will be provided.