Field Service Technician – POS, E‑Health

This is a fully remote position, open to applicants in Germany.

📋 Description

• Installation, maintenance, and servicing of IT systems, point-of-sale (POS) systems, and e‑Health solutions at pharmacies, medical practices, and retail locations.

• Carry out service calls in accordance with established procedures and checklists.

• Record work using digital checklists on a company-issued tablet.

• Support with fault analysis and troubleshooting both on-site and through remote assistance.

• Integrate hardware and software components into existing IT environments as per specifications.

⛳️ Requirements

• Completed technical training or equivalent qualification; career changers with strong technical aptitude and a desire to learn are encouraged to apply.

• Initial hands-on experience in supporting POS systems (cash registers), medical IT systems, or similar devices is beneficial but not mandatory.

• Basic understanding of Windows operating systems, hardware, and network technology.

• Customer-oriented, self-sufficient, and willing to travel within the regional service area (approximately a 150 km radius from your residence).

• Valid driving license (Class B).

• Proficient in German, both spoken and written (at least C1 level).

• Friendly attitude and ability to work collaboratively in a team environment.

🏝️ Benefits

• Ongoing support from our central technical support team – you'll never face assignments alone.

• Structured onboarding and regular training to ensure a safe start and ongoing professional development.

• Travel time for customer visits is counted as work hours for field technicians.

• A collegial, supportive team with a friendly, informal culture and strong camaraderie.

• Fair and transparent compensation for overtime work.