Field Service Technician (m/f/d) – Augsburg

This is a fully remote position, open to applicants in Germany.

📋 Description

• Carry out commissioning and maintenance tasks for our heat pumps at the sites of end customers and plant operators.

• Offer customer-focused advice to heating companies, both via phone and on-site, to guarantee customer satisfaction.

• Assist colleagues in the field service over a wide area within your designated deployment zone.

• Engage in on-call duty to ensure prompt assistance to our customers.

⛳️ Requirements

• Completed vocational training in a relevant discipline such as heating/plumbing and HVAC installation (Anlagenmechaniker SHK), mechatronics technician specializing in refrigeration technology, or electrician focused on energy and building technology; further qualifications as a master craftsman or technician are preferred.

• Professional experience in customer service, particularly in heating technology, refrigeration, or HVAC and ventilation technology.

• Holder of a refrigeration certificate (Kälteschein) Category 1; possessing Category 2 is an advantage.

• Valid driver's license of class B.

• Proficient in the German language, both written and spoken.

🏝️ Benefits

• Ready, set, go: Your workday begins and concludes at your residence.

• Optimal equipment: Avoid traveling to the sales office — your service vehicle will be equipped on-site with the necessary materials for your service visits.

• Mobility and technology: Along with a fully equipped Mercedes‑Benz service vehicle, you will receive a contemporary company mobile phone.

• Health: We prioritize wellbeing through our employee and family health program.

• Discounts: Take advantage of appealing offers from various brands and services through "Corporate Benefits."

• Retirement provision: Secure your future with our company pension scheme.

• Vacation: At Viessmann Climate Solutions, you are entitled to 30 days of paid vacation annually.