Field Service Technician, m/f/d

This is a fully remote position, open to applicants in Germany.

📋 Description

• Executing the commissioning and maintenance of our heat pumps for end customers and plant operators.

• Providing service-oriented advice to customers and heating contractors via phone and on-site visits to ensure high customer satisfaction.

• Assisting colleagues in the technical field service within the broader scope of your deployment area.

• Taking on on-call responsibilities to ensure prompt assistance for our customers.

⛳️ Requirements

• Completed vocational training in a relevant area, such as HVAC/installation mechanic (Anlagenmechaniker SHK), mechatronics technician for refrigeration, electronics technician for energy and building technology, or electrician/electrical installer; further qualifications as a master craftsman or technician are advantageous.

• Professional experience in customer service, particularly in heating technology, refrigeration, or air-conditioning and ventilation.

• Possession of a refrigeration certificate (Kälteschein) Category 1; Category 2 is considered a plus.

• Valid driver's license (Class B).

• Proficient in German, both written and spoken.

🏝️ Benefits

• Optimal equipment: Eliminate the need for trips to the sales branch — your company vehicle will be equipped on-site with all necessary materials for your service calls.

• Mobility and technology: Along with a fully equipped Mercedes-Benz company vehicle, you will receive a modern company mobile phone.

• Health: We promote well-being through our employee health program, available to employees and their families.

• Discounts: Enjoy attractive offers on numerous brands and services via our "Corporate Benefits" program.

• Pension provision: Plan for the future with our company pension scheme.

• Vacation: At Viessmann Climate Solutions, you are entitled to 30 days of paid vacation each year.