Field Service Technician, Lower Rhine

This is a fully remote position, open to applicants in Germany.

📋 Description

• Executing the commissioning and maintenance of our heat pumps for end customers and plant operators.

• Providing customer-oriented advice to clients from heating companies, both via phone and on-site, to ensure satisfaction.

• Assisting colleagues in the technical field service across a broad deployment area.

• Participating in on-call duty to deliver prompt assistance to our customers.

⛳️ Requirements

• Completed vocational training relevant to the field, such as plumbing and HVAC systems technician (Anlagenmechaniker SHK), refrigeration mechatronics technician, energy and building systems electrician, or electrician/electrical installer; ideally further qualified as a master craftsman (Meister) or technician.

• Professional experience in customer service, particularly in heating technology, refrigeration technology, or air-conditioning and ventilation technology.

• Possession of a refrigeration certificate (Kälteschein).

• A valid driver’s license (Class B).

• Proficient in German language skills, both spoken and written.

• If you do not meet every single requirement but are eager to take on the challenge, we encourage you to click “Apply”.

🏝️ Benefits

• Your workday begins and concludes at your home.

• Your company vehicle is equipped on-site with all necessary materials for your service calls.

• Along with a fully equipped Mercedes‑Benz company vehicle, you will receive a modern company mobile phone.

• We support health and well-being for employees and their families through our employee health program.

• Enjoy attractive offers on various brands and services through “Corporate Benefits”.

• Plan for the future with our company pension scheme.

• At Viessmann Climate Solutions, you receive 30 days of paid vacation each year.