Field Service Technician – Lombardia

This is a fully remote position, open to applicants in Italy.

📋 Description

• Install, perform service, maintenance, upgrades, and Field Corrective Actions on electromechanical medical devices.

• Establish and maintain communication and collaborative relationships with clients, team members, and all business contacts.

• Ensure compliance with service instructions and applicable quality requirements.

• Ensure adherence to all company regulations and operational-organizational requirements.

• Report all necessary information to the service system and applicable datasheets at the time of service.

• Provide telephone support to clients (where applicable).

• Deliver technical training to clients (where applicable).

• Support Customer Demos (where applicable).

• Manage and maintain the assigned car stock, spare parts, and assets (measuring and testing instruments, various tools) according to requirements and instructions.

⛳️ Requirements

• Technical diploma.

• At least 3 years of field technical assistance experience with clients.

• A minimum of 2 years of prior experience as a service engineer on electromechanical medical equipment.

• Knowledge of electronics, electromechanics, and mechanics principles.

• Good command of written English and strong communication skills.

• Ability to read and follow detailed instructions in English (service manuals).

• Strong troubleshooting skills.

• Effective client interfacing abilities.

• Proficient presentation skills.

• Good organizational skills in managing one's work environment.

• Independence in carrying out assigned tasks.

• Motivation to achieve high-quality servicing.

• Customer-oriented mindset.

• Strong interpersonal skills.

🏝️ Benefits

• Reasonable Accommodation.

• Recruitment Fraud Notice.