
Field Service Technician I – LIT
Posted May 19

Posted May 19
This is a fully remote position, open to applicants in Argentina.
• Travel daily to various locations within the Little Rock, AR area.
• Diagnose, service, install (deploy), and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at client sites.
• Maintain a field service log and filing system to effectively initiate, organize, and manage all service and job files until completion.
• Conduct follow-up calls with customers to ensure their satisfaction with the work performed.
• Install, repair, and maintain equipment in the field; provide customer training as necessary.
• Document all inspections, maintenance, and repair work, submitting paperwork promptly.
• Review all logs for outstanding issues and prepare formal reports for customers when required.
• Ensure that tools and testing equipment are properly maintained and calibrated.
• Aim to provide technical support to customers and fellow service professionals.
• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
• A minimum of 1-3 years of experience in troubleshooting and field repair of electrical and electronic systems and equipment.
• Proficient in computer literacy; skilled in all programs within the MS Office Suite and capable of learning specialized software programs.
• Excellent organizational, communication, and interpersonal skills with the ability to manage multiple projects simultaneously.
• Strong customer service skills and the capability to manage stressful situations effectively.
• Must be able to lift and carry up to 80 lbs.
• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Paid time off.
• Flexible work arrangements.
• Opportunities for professional development.
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