Field Service Technician I – LIT

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Travel daily to various locations within the Little Rock, AR area.

• Diagnose, service, install (deploy), and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at client sites.

• Maintain a field service log and filing system to effectively initiate, organize, and manage all service and job files until completion.

• Conduct follow-up calls with customers to ensure their satisfaction with the work performed.

• Install, repair, and maintain equipment in the field; provide customer training as necessary.

• Document all inspections, maintenance, and repair work, submitting paperwork promptly.

• Review all logs for outstanding issues and prepare formal reports for customers when required.

• Ensure that tools and testing equipment are properly maintained and calibrated.

• Aim to provide technical support to customers and fellow service professionals.

⛳️ Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).

• A minimum of 1-3 years of experience in troubleshooting and field repair of electrical and electronic systems and equipment.

• Proficient in computer literacy; skilled in all programs within the MS Office Suite and capable of learning specialized software programs.

• Excellent organizational, communication, and interpersonal skills with the ability to manage multiple projects simultaneously.

• Strong customer service skills and the capability to manage stressful situations effectively.

• Must be able to lift and carry up to 80 lbs.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Paid time off.

• Flexible work arrangements.

• Opportunities for professional development.