
Field Service Technician
Posted Jun 3

Posted Jun 3
This is a fully remote position, open to applicants in France.
• Deliver field service assistance, offering troubleshooting and diagnostic support.
• Perform onsite repairs and assist with maintenance tasks.
• Prepare detailed service reports.
• Engage and collaborate with mechanics, technicians, and engineers.
• Provide remote technical assistance.
• Contribute to the enhancement of diagnostic tools.
• Thoroughly document diagnostic processes and repair actions.
• Recognize and report quality issues.
• Write, translate, and review service bulletins or instructions.
• Advanced studies in automotive or motorcycle fields: Mechanical or Electrical, with a minimum of 5 years of relevant field experience.
• Native French speaker, with proficiency in English.
• Certification to work with high-voltage systems is an advantage.
• Skilled in computer applications, including Microsoft Office and Atlassian platforms.
• Experienced in using industry-standard electronic testing devices, instruments, and tools.
• Comprehensive knowledge of motorcycles, automobiles, or electric vehicles is highly advantageous.
• Strong interpersonal and communication skills, with proficiency in both verbal and written English.
• Practical and hands-on approach to tasks.
• Customer-focused and service-oriented mindset.
• Solid technical and electrical skills.
• Basic mechanical and motorcycle repair skills are essential.
• Service reports and feedback to enhance training programs.
• Technical training provided to dealers.
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