Field Service Representative

This is a fully remote position, open to applicants in New York.

📋 Description

• Implement seasonal go-to-market and service strategies throughout the New York, Vermont, and Connecticut regions.

• Propel brand growth, awareness, and sell-through via retail support, community involvement, and field activations.

• Assist retail partners with in-person store visits, product demonstrations, and engagement on the sales floor.

• Provide product presentations to educate and inspire both retail staff and consumers.

• Execute merchandising and promotional initiatives utilizing product and point-of-purchase materials.

• Connect with retail and community partners to foster excitement and awareness of Altra.

• Represent Altra at local and select national events, races, and expos.

• Facilitate consumer trials and education through community activations and experiential opportunities.

• Cultivate long-term relationships that promote advocacy and repeat sell-through.

• Collaborate with Sales Representatives to create and implement territory service plans.

• Work together with Field Service teammates on educational initiatives and activations.

• Collect and disseminate insights regarding product performance, competitor activities, and industry trends.

• Complete activity reporting in a timely manner using designated tools such as Repsly.

• Maintain field assets and demo footwear effectively.

• Oversee travel, expenses, promotional materials, and product seeding.

• Adhere to deadlines for projects, reports, and action items.

• Report directly to the Regional Field Service Manager.

⛳️ Requirements

• A minimum of 1 year of experience in specialty retail, ideally in running or outdoor specialty.

• At least 2 years of experience in marketing, sales, or field service.

• Familiarity with the Altra product lineup.

• Experience fitting and selling technical footwear.

• Strong skills in time management, planning, and organization.

• Exceptional written and verbal communication abilities.

• Capability to work independently while effectively collaborating with a team.

• Proficient in Microsoft applications, including Outlook.

• Self-motivated, proactive, and eager to take initiative.

• Reliable transportation is a must.

• Willingness to travel frequently within the assigned territory.

• Flexibility to work evenings and weekends when necessary.

🏝️ Benefits

• Additional compensation opportunities may include an annual incentive plan, sales incentive, or commission potential.

• Comprehensive benefits programs, including various medical plan options.

• Reasonable accommodations available during the application process.

• Equal employment opportunity and an inclusive workplace culture.