Field Service Engineer

This is a fully remote position, open to applicants in Germany.

📋 Description

• Managing customer assignments both on-site and remotely.

• Implementing Windows-based networks that include clients and servers.

• Documenting finalized projects and transferring them to the support team.

• Diagnosing and assessing technical issues and faults.

• Assisting the support team through on-site deployments.

• Installing and setting up software and hardware.

• Ensuring customer satisfaction via professional communication.

• Independently creating effective solution strategies.

• Collaborating closely and maintaining ongoing communication with the team.

⛳️ Requirements

• Completed vocational training or a degree in IT or a similar qualification.

• Relevant practical experience.

• Valid driver's license class B.

• Enjoys engaging with customers and direct interaction with individuals.

• Passion for solving IT-related problems.

• Willingness to accept responsibilities.

• Strong understanding of Microsoft operating systems.

• Experience with VMware, Hyper-V, Veeam, M365.

🏝️ Benefits

• Flexible working hours with options for flexitime.

• Flat hierarchies and efficient communication channels.

• Access to state-of-the-art office equipment.

• Permanent employment contract with customized compensation and social benefits.

• 30 days of annual vacation.

• Tax-free perks (e.g., Spendit Card).

• Open communication culture and work-life balance.

• Opportunity to work from home.

• Company car provided.

• Wallbox for electric vehicle charging.

• €70 tax-free monthly charging allowance.

• Opportunities for training and certification.

• Potential to broaden the scope of responsibilities.

• Annual salary review.

• €300 monthly on-call allowance following onboarding.

• Team-building events.