Field Product Specialist, Connectivity Expert

This is a fully remote position, open to applicants in France.

📋 Description

• Assist in responding to Requests for Proposals (RFPs) and Tenders.

• Collaborate with sales representatives during the pre-sales phase to identify qualified prospects and convert them into sales.

• Engage with medical directors, nursing staff, point-of-care (POC) coordinators, laboratory directors, and administration at major medical centers, university hospitals, and ambulance services to promote and sell the NOVA product range and solutions.

• Conduct on-site application studies for NOVA products, including correlation with alternative reference methods, precision studies, bench interference studies, and linearity studies.

• Verify and interpret results, presenting performance data obtained during the application studies to various purchasing stakeholders and potential clients.

• Support new customers post-sale by facilitating validation requirements for strip-based POC products and blood gas analyzers, ensuring a smooth transition to NOVA technology.

• Identify and develop opportunities for new channels, such as MSP (Multidisciplinary Health Homes), CPTS (Territorial Professional Health Communities), and EPHAD (Nursing Homes), as needed.

• Assist the sales team with prospecting and sales development activities in territories lacking an assigned sales manager while awaiting recruitment.

• Conduct on-site customer training for new installations, if necessary.

• Support scientific marketing studies in collaboration with Nova Biomedical's Scientific Affairs department by reviewing protocol details with customers.

• Ensure adherence to protocols throughout the study.

• Identify and foster relationships with Key Opinion Leaders (KOLs).

• Develop partnerships with IT companies, including Middleware and LIS (Laboratory Information Systems), if necessary.

• Demonstrate the ability to understand and educate end-users on application issues and perform data analysis to support the objectives of the Clinical Applications department.

• Periodically assist with application inquiries regarding NOVA analyzers.

• Create training materials for the clinical training team.

• Collaborate closely with the Nova France Support Manager to resolve customer issues related to product performance.

• Serve as a resource to support peers in the field.

⛳️ Requirements

• Technical expertise in blood gas, Point of Care (POC), and in vitro diagnostics.

• Technical and commercial expertise in connectivity solutions and ISO 15189 standards.

• Proficient in English with strong written and verbal communication skills (ability to read and understand scientific/technical documentation and speak fluently with interlocutors).

• Proficient in IT tools, particularly Excel.

• Proven ability to independently provide commercial support in the field through similar roles.

• IT knowledge in ASTM, HL7, and POCT1A protocols, with the ability to serve as the liaison between customer needs, the sales team, and the IT department, including project management for solution development.

🏝️ Benefits

• Our compensation and benefits programs are structured to comply with all applicable laws and regulations in every country where we operate. Specific offerings may differ by location to ensure compliance with local requirements and to provide employees with support that meets or exceeds regional standards.