Family Partner

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Educate parents and caregivers on how to navigate child-serving physical, behavioral, and social service systems.

• Inform parents and caregivers about community and informal resources available to them.

• Facilitate access for parents and caregivers to the resources that are available.

• Collaborate with the System of Care Coordinator in the designated counties.

• Support a comprehensive system of care for young individuals and families receiving child mental health and substance use services.

• Ensure that members receive integrated care that addresses physical health, behavioral health, and social determinants of health.

• Engage in planning, implementation, coordination, and training within the System of Care.

• Provide education and support regarding the rights and responsibilities of members and families.

• Participate in multidisciplinary care teams utilizing person-centered planning techniques.

• Assist with discovery activities, information gathering, and assessments.

• Help members or legally responsible individuals in making objective choices regarding service providers.

• Empower members and families to lead the planning process and develop their plans.

⛳️ Requirements

• High School Diploma or GED is required.

• A minimum of four (4) years of experience as a primary caregiver for a child or youth receiving Medicaid or state-funded behavioral health services is essential.

• A valid driver’s license is a must.

• Candidates must reside in Anson, Montgomery, Moore, or Richmond County, North Carolina.

• Ability to travel within the catchment area as needed is required.

• Preferred: Two (2) years of paid experience working directly with individuals with behavioral health, mental health, or intellectual/developmental disabilities (IDD) conditions.

• Preferred: Relevant paid experience in the counties for which they are applying.

• Preferred: Certification as a Peer Support Specialist.

• Must successfully pass a drug screening as a condition of employment.

🏝️ Benefits

• Competitive benefits package.

• Work-from-home options available for the majority of positions.

• Opportunities for professional development and growth.

• A collaborative and mission-driven work environment.

• Typical working hours are from 8:30 am to 5:00 pm.

• Health insurance with no premium cost for employee coverage.

• Flexible Spending Accounts available.

• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year.

• Participation in the NC Local Government Retirement Pension (defined-benefit plan).

• 401k plan with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend provided for remote work supplies.