Enterprise Architect

This is a fully remote position, open to applicants in New York.

📋 Description

• Interact with potential customers to comprehend their overall objectives and provide guidance on solutions utilizing the Ironclad platform alongside their enterprise systems that offer value.

• Consult with Ironclad, customer, and partner implementation teams on high-impact architectural practices, serving either as a billable resource or as a strategic investment in customer success.

• Collaborate with customers in various formats, including informal collaborative sessions, structured workshops, and as a member of a deployment project team.

• Cultivate and maintain long-term advisory relationships with our major customers and partners, from the executive stakeholder level downwards, to ensure sustained value of Ironclad-based architectures within their business environments.

• Gather on-the-ground insights for the Ironclad product team regarding business and technical factors that should shape our product roadmap.

• Share your expertise through diverse Ironclad content channels, offering guidance on solution patterns for common system/process/business contexts.

⛳️ Requirements

• B.S. in Computer Science, Software Engineering, Management Information Systems, or a related field.

• Over 8 years of experience in software, system, or enterprise architecture.

• Profound understanding and direct experience with cloud architecture and contemporary platform concepts, including SaaS, PaaS, cross-cloud data and process integration, multi-tenancy, etc.

• Familiarity with enterprise systems that connect with digital contracting processes, such as:

• CRMs (e.g., Salesforce, Microsoft Dynamics CRM, Hubspot, etc.)

• Procurement and ERP systems (e.g., Coupa, Oracle Fusion, SAP, Workday, etc.)

• ITSM systems (e.g., ServiceNow, Jira, etc.)

• Security/Trust/Risk systems (e.g., OneTrust, ProcessUnity, etc.)

• Data visualization systems (e.g., Tableau, Power BI, Looker, etc.)

• IdPs (e.g., Okta, Azure AD, OneLogin, etc.)

• Understanding of enterprise business processes (e.g., procure-to-pay, quote-to-cash, etc.) that relate to digital contracting processes.

• Strong knowledge of enterprise application integration technologies (e.g., event-based integration, RESTful concepts, middleware approaches, etc.).

• Experience with tools and methodologies for enabling analytics, data-driven insights, and artificial intelligence.

• Familiarity with common enterprise architecture principles such as persona-based journeys, process orchestration, master data management, etc.

• Good knowledge of security processes, regulations, standards, and challenges associated with cloud or hybrid applications.

• Articulate, consultative, and pragmatic approach with well-developed written and verbal communication skills.

• Comfortable with AI/LLM configuration, prompt design, evaluation, and related tools (i.e., Claude Code).

🏝️ Benefits

• Comprehensive health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with additional buy-up plan options available.

• Industry-leading leave policies, including gender-neutral parental leave and compassionate leave.

• Family forming support available through Maven for you and your partner.

• Paid time off - take the time you need, when you need it.

• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone usage.

• Mental health support provided through Modern Health, including therapy, coaching, and digital resources.

• Pre-tax commuter benefits available for US Employees.

• 401(k) plan with Fidelity offering employer match for US Employees.

• Regular team events to connect, recharge, and enjoy time together.

• And most importantly: the chance to help shape the company you aspire to work for.