Emerging Technology & AI Governance Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete lifecycle of Code for America's AI Acceptable Use Policy: developing foundational policy from scratch, promoting it throughout the organization, ensuring adoption, and continuously updating it as tools, risks, and best practices evolve.

• Provide guidance on the employee-related implications of AI tool implementation, encompassing acceptable use boundaries, monitoring practices, and policy provisions that relate to employment law and workforce relations — collaborating closely with People Operations and Legal.

• Compose governance frameworks and policy documents in clear, plain-language formats — ensuring that staff at every level and across all disciplines can comprehend and act on the guidance, not just compliance and IT teams.

• Serve as an internal consultant for teams in the initial phases of exploring, piloting, or refining AI-assisted workflows — promoting experimentation with a "yes, and here’s how to do it safely" mindset.

• Document and disseminate learnings from team-level pilots to enhance organizational knowledge and highlight replicable patterns.

• Act as a liaison between IT/security and non-technical program and operations teams, translating contexts and representing staff needs during governance or tooling decisions.

• Collaborate with People Operations and Legal on the continuous development and review of AI-related employment policies, including those governing employee conduct, monitoring, and AI tool utilization in the workplace — ensuring governance frameworks are informed by and aligned with employee relations considerations.

• Lead change management efforts for AI-related transitions — assisting staff in understanding not only what is changing but also why and what it means for their roles.

• Work closely with Security Engineering to ensure the integration of AI governance and enablement work with the organization’s broader security strategy.

• Partner with compliance stakeholders and Legal/People Operations as necessary to evaluate AI tool risks, data privacy implications, and organizational policy alignment — including the effects on employee relations and workforce obligations.

• Keep abreast of the evolving AI governance and security landscape and proactively suggest policy and control updates as new tools, risks, or regulations arise.

• Maintain the vendor inventory, perform lightweight third-party security assessments on new tools, and escalate higher-risk evaluations to the Security Engineering team.

• Coordinate security awareness programs, including staff training and onboarding modules.

• Design, launch, and perpetually enhance a suite of AI enablement resources: training sessions, onboarding guides, office hours, self-serve resource hubs, and practical playbooks.

• Facilitate workshops and learning sessions for staff across all levels and disciplines, breaking down technical concepts into accessible, jargon-free language.

• Build and nurture an internal AI Champions network — recruiting, supporting, and coordinating peer advocates across departments to promote adoption and share insights.

• Create onboarding materials for new employees and role-specific enablement resources for teams with specialized AI use cases.

• Perform other duties as assigned.

⛳️ Requirements

• 5–8+ years of experience in a role encompassing IT, compliance, security, learning & development, or organizational change — ideally with exposure to multiple areas.

• Proven experience in drafting, publishing, and managing the lifecycle of acceptable use, technology, or information security policies — including socializing policy with non-technical audiences and driving organization-wide adoption.

• Demonstrated familiarity with AI tools (e.g., large language models, AI-assisted productivity tools) and a solid understanding of emerging best practices in AI governance, data privacy, and acceptable use.

• Knowledge of the intersection between technology policy and employment practices, including acceptable use and the workforce implications of AI tool implementation.

• Experience conducting security audits and gathering compliance evidence.

• Strong written and verbal communication skills with proven experience in developing and conveying technology governance frameworks to non-technical audiences.

• Experience in designing and facilitating training, workshops, or enablement programs at an organizational scale.

• Ability to assess and screen vendors/contractors for security and compliance risks.

• Established ability to work cross-functionally, build relationships across disciplines, and advance work without formal authority.

• Familiarity with change management principles and practices — including stakeholder communication, adoption strategies, and managing transitions.

• Comfort operating in ambiguous situations — experience in building initiatives from the ground up.

• Tenacity and adaptability; able to navigate relationships and technical challenges, removing obstacles for themselves and their teams.

• A strong commitment to Code for America's mission of enhancing government services for those who need them most.

🏝️ Benefits

• Leadership and colleagues who share a strong work ethic and values, and who respect and care for one another.

• A collaborative, cross-functional, diligent, and enjoyable work environment.

• Laptop provided.

• A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement, in accordance with our equipment policy.

• Cell phone and/or internet reimbursement of $50 per month.

• $500 annual (per calendar year) stipend for professional development; prorated at the time of hire.

• Up to $500 of professional development funds may be rolled over each year, with a maximum of $1000.

• Training and guidance for staff required to utilize AI as part of their roles, plus opportunities for employees to acquire AI-related skills for job and career advancement.

• Employees receive a 100% employer match on the first 3% of their contributions.

• Employees with 3+ years of service receive an additional 50% match on contributions between 3% and 5%, allowing for a maximum employer contribution of 5%.

• At least one no-cost health insurance option for full-time employees for employee-only coverage.

• A minimum of 80% coverage for dependent health insurance.

• Code for America employees may work remotely from anywhere in the US.

• Code for America employees must have their primary residence within the US.

• Full-time employees work 40 hours per week, Monday through Friday.

• Collaborative working hours: we aim to schedule all internal meetings between 10 AM - 3 PM PT. We expect all Code for America staff to be available during these designated working hours.

• Open personal time off (subject to manager approval), a minimum of 14 paid holidays, and an organization-wide closure from Christmas Day through New Year's Day.

• Paid sick time; up to 96 hours annually.

• 17 weeks of paid parental and family leave.

• 3 weeks of paid sabbatical after 5 years of service.