EMEA Social Media Community Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee daily content postings across various platforms utilizing tools such as Sprinklr and Sprout Social.

• Foster and maintain relationships with customers and advocates.

• Establish listening and reporting mechanisms for employee, customer, partner, and target market groups.

• Work in close collaboration with partners, sales teams, and product organizations.

• Facilitate two-way communication between customers, partners, and employees.

• Serve as a connector between the community and the product and customer service teams.

• Utilize analytics tools to track and gather insights on key performance indicators (KPIs).

⛳️ Requirements

• 8-11 years of experience in social media and community management.

• Proficient in platforms such as LinkedIn, X, Meta, and TikTok.

• Experience in moderating discussions and identifying opportunities within forums (e.g., Reddit, Discord).

• Skilled in Adobe Creative Suite.

• Eligible to live and work in the UK without the need for sponsorship.

🏝️ Benefits

• Flexible work arrangements.