Distribution Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist the Distribution Services Department with functions in the Transfer Agency.

• Help maintain relationships between Ultimus mutual fund clients and their financial intermediary trading partners.

• Facilitate the execution and processing of standard dealer agreements.

• Organize and file executed agreements while maintaining agreement databases.

• Provide reports to trust boards, clients, and internal colleagues.

• Address and resolve inquiries or issues from clients and dealers regarding agreements.

• Oversee the Distribution Services mailbox and manage correspondence.

• Generate requested reports and updates as needed.

• Review intermediary invoices for correctness.

• Calculate allocations between fund expenses and advisor expenses as required.

• Follow up on unpaid invoices and those requiring additional attention.

• Maintain the UDA website, ensuring intermediary requirements and pricing are current.

• Support the UDA Shared Events program as necessary.

• Upload client information to the DTCC MFPS Profile II database.

• Assist in the implementation of new services.

• Reach out to clients for information, issue resolution, inquiries, and reporting needs.

• Collaborate with team members and internal teams on inquiries and workflow management.

• Perform additional duties as assigned or required.

⛳️ Requirements

• Bachelor’s degree in business administration or a related field.

• 1–3 years of experience in client services or a related area.

• Background in the financial services industry.

• Equivalent education and experience will be considered.

• Understanding of the financial services industry.

• Proficiency in Microsoft Office.

• Familiarity with Adobe Acrobat.

• Strong judgment skills.

• Excellent client service abilities with a keen understanding of clients' business needs.

• Strong skills in maintaining client relationships.

• Ability to troubleshoot using both creative and critical thinking approaches.

• Skills in multitasking, analytical thinking, and organization.

• A strategic, meticulous, quality-focused, efficient, and effective working style.

• Personal integrity, responsibility, and accountability.

• Effective time and information management with colleagues.

• Strong problem-solving and decision-making skills.

• Clear and concise written and verbal communication.

• Active listening skills and a willingness to exchange ideas and information.

• Ability to identify and secure resources to achieve goals.

• Capacity to establish and develop productive working relationships.

• Flexibility to adapt priorities and deadlines to changing conditions and challenges.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health insurance, including dental and vision coverage.

• Retirement savings plan with company matching.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.