Dispute Resolution & Compliance Associate – Entry-Level

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Assist in addressing complaints submitted through the CFPB, Attorney General, Better Business Bureau, and various other agencies.

• Provide support for requests related to credit deletion and release of liability.

• Accurately and promptly review, research, and respond to consumer disputes.

• Communicate with clients via email and phone regarding the initiation of investigations, resolution of disputes, or requests for documentation.

• Handle various credit reporting and audit reports.

• Organize documents and disputes into the appropriate files.

• Manage written disputes, including identity theft claims received electronically, through EOSCAR, FAX, mail, and email.

⛳️ Requirements

• High School diploma or GED is required.

• Strong organizational and prioritization skills to manage multiple responsibilities and competing priorities.

• Ability to meet established deadlines.

• Excellent written and verbal communication skills.

• Keen attention to detail.

• Reliable and professional demeanor.

• Proficient writing and thorough research abilities.

• Capability to independently achieve productivity in a remote, queue-based setting.

• Candidates must reside in Washington, Idaho, Arizona, or Oregon.

• Experience with Excel report creation is advantageous.

🏝️ Benefits

• Benefits commence on the first day of employment.

• 401k plan with a 6% match.

• Generous paid time off and holiday schedule.

• Opportunities for career advancement.

• Work schedule of 40 hours per week, from Monday to Friday, 7:00 am to 4:00 pm PST.