Directory Services Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Collaborate with the Architecture team to deploy and integrate technical solutions.

• Ensure that Directory Services platforms are secure, compliant, and highly available.

• Develop and maintain system documentation and operational runbooks for Directory platforms and associated technologies.

• Prioritize and safeguard privileged identities using RBAC, ACLs, least privilege, and Just-In-Time access.

• Provide prompt Level 3 incident response during assigned shifts and on-call duties.

• Offer leadership and technical support to members of the Operational support team.

• Oversee the installation, configuration, and maintenance of Directory platforms.

• Manage Root Cause Analysis and Problem Management processes.

• Support security and compliance audits.

• Ensure customer satisfaction through effective communication and expectation management.

• Design, implement, and maintain a cloud-centric Active Directory environment.

• Work collaboratively with Identity, Information Security, Development, and business-owner teams.

⛳️ Requirements

• Bachelor’s degree in computer science, information technology, or a related field, and/or 5+ years of experience in a global information technology infrastructure setting.

• Comprehensive understanding of Active Directory, Azure AD, and Virtual Directory solutions.

• Practical experience with cloud infrastructure platforms such as AWS or Azure.

• Significant experience managing complex and diverse directories, including Active Directory, eDirectory, Radiant Logic, Azure AD, and AWS Managed AD.

• Hands-on experience with identity technologies, including Identity Governance, Privileged Access Management, SSO, Federation, and MFA.

• Knowledge of IT security principles and practices.

• Extensive experience with cloud service providers and understanding of IaaS, PaaS, and SaaS models.

• Proficiency in PowerShell/MSGraph scripting or programming languages such as JavaScript, Python, or Bash.

• Familiarity with CI/CD pipelines and Infrastructure-as-Code tools like Terraform.

• Experience with Group Policy Management (GPO).

• Understanding of Microsoft ADCS/PKI/KMS.

• Experience with Microsoft Azure AD Connect.

• Proficiency in Windows/Linux engineering.

• Familiarity with DNS, DHCP, TCP/IP, UDP, Failover Clustering, SIEM, IIS/Tomcat, VMWare/Hyper-V, and Load Balancing.

• Knowledge of Disaster Recovery models and performance, resilience, and availability of Tier 0/Tier 1 systems.

• Security-oriented approach to problem-solving.

• Strong troubleshooting skills based on security and engineering principles.

• Familiarity with agile processes and concepts.

• Ability to identify and implement industry best practices.

• Capacity to translate technical issues into clear, understandable business language.

• Demonstrated leadership, communication, organizational, and interpersonal abilities.

• Capability to engage with teams across a global organization.

• Self-driven with attention to detail and sound judgment.

• Ability to set standards for quality, performance, or productivity.

• Excellent writing and communication skills.

• Ability to prioritize tasks and drive results with a focus on quality.

• Must possess work authorization in India that does not require visa sponsorship now or in the future.

🏝️ Benefits

• Health benefits starting from Day One.

• Wellbeing programs.

• Retirement plans.

• Opportunities for career growth.

• Continuing education and training.

• Reasonable accommodations for individuals with disabilities during the hiring process.

• Competitive total rewards package.