Director, Quality, Regulatory

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement the quality and regulatory strategy, establish departmental objectives, and oversee the budget and expenses of the department.

• Guide, mentor, and nurture the quality assurance and regulatory affairs team while promoting a culture centered on quality.

• Present quality and compliance performance metrics to executive leadership and collaborate cross-functionally with product development, marketing, legal, and customer experience teams.

• Create, execute, and sustain the Quality Management System (QMS), which includes quality policies, procedures, and document control mechanisms.

• Ensure continuous compliance with all applicable quality standards.

• Define product quality benchmarks, acceptance criteria, and requirements for reliability and durability testing.

• Set audit standards for suppliers and contract manufacturers, managing quality for incoming materials, in-process goods, and finished products.

• Guarantee adherence to domestic and international regulatory standards for both wet and hard goods.

• Maintain regulatory files and technical documentation, coordinate submissions, and keep abreast of regulatory changes.

• Lead product safety initiatives and oversee safety certifications and third-party testing.

• Investigate product safety complaints and engage in recall planning when necessary.

• Establish supplier quality expectations, qualify and approve suppliers, and conduct supplier audits and performance assessments.

• Define incoming inspection criteria and address supplier quality challenges.

• Engage in product development planning, review specifications, and ensure quality is integrated into new products.

• Assess product testing, approve production readiness, and assist with product launches.

• Identify quality risks, perform risk assessments, and formulate mitigation strategies.

• Analyze customer complaints and warranty concerns, devise corrective action plans, and track customer quality metrics.

• Maintain department records and ensure compliance with retention policies.

• Educate relevant departments on regulatory standards.

⛳️ Requirements

• Bachelor’s degree in engineering, quality, manufacturing, regulatory affairs, or a related business discipline.

• A minimum of 10 years of progressive experience in product quality and/or regulatory affairs within a consumer products brand.

• Proven track record in developing QMS, managing product safety programs, and ensuring domestic/international regulatory compliance.

• Demonstrated experience in leading and developing quality assurance and/or regulatory affairs professionals.

• Excellent organizational and communication abilities.

• Capability to report quality and compliance performance to executive leadership and effectively translate complex regulatory requirements into understandable guidance.

• Recent experience with consumer products, including establishing quality standards, managing product validation, and overseeing reliability and durability testing.

• Experience working with a global supplier network, defining supplier quality requirements, conducting supplier audits, evaluating performance, and driving continuous improvement initiatives.

• Experience in managing departmental budgets and operational costs.

🏝️ Benefits

• 20 accrued vacation days each year.

• 40 hours of paid sick leave annually.

• 3 paid mental health days.

• 9 paid holidays.

• Paws & Claws pet insurance coverage.

• Life insurance, AD&D, and long-term disability coverage.

• Medical, dental, and vision insurance options.

• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• Employee Assistance Program.

• Accident and critical illness insurance plans.

• Employee 401(k) plan with company matching.

• Monthly utility allowance for WiFi and phone usage.

• Employee discounts on MANSCAPED products.

• Wellness challenges.

• Paid parental leave.

• Recognition initiatives.

• One paid volunteer day each year.

• Opportunities for career advancement.