Director – Implementations

This is a fully remote position, open to applicants in California.

📋 Description

• Lead managers and implementation teams to meet strategic and operational objectives while upholding high delivery standards.

• Motivate, mentor, and cultivate leaders to enhance performance, foster accountability, and facilitate the attainment of business goals.

• Supervise implementation initiatives in non-core product domains, ensuring projects are completed on schedule, within scope, and in accordance with CSI standards.

• Provide direction on significant, intricate delivery projects and assist with escalations involving clients, internal stakeholders, and cross-functional teams.

• Propel enhancements in implementation methodologies, best practices, documentation, and team processes.

• Collaborate closely with internal stakeholders across implementation, product, PMO, and leadership teams to synchronize priorities and execution.

⛳️ Requirements

• Over 10 years of pertinent experience in implementations, operations, delivery leadership, or a similar field.

• Demonstrated experience in managing managers and leading multi-tiered teams in a complex environment.

• Strong leadership presence with a proactive, results-oriented approach and the capability to take initiative without extensive guidance.

• Hands-on experience in delivering and supervising large, complex projects; formal PM certifications are not mandatory.

• Excellent verbal and written communication skills, organizational capabilities, and a proven history of sound judgment and problem-solving.

• Capacity to manage multiple priorities concurrently and drive execution across teams.

• Bachelor’s degree in a technical, business, or related field, or equivalent experience.

🏝️ Benefits

• Comprehensive range of benefits

• Eligibility for incentive awards based on performance