Digital Strategy Executive

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Develop and sustain relationships with executive-level decision makers within Candescent’s current client base.

• Forge strategic partnerships that enhance client retention, renewal, and revenue growth via additional products and services.

• Oversee a portfolio of around 15 Candescent digital banking clients located in the Western U.S.

• Meet revenue retention and growth objectives through effective account planning, product expansion, and collaborative engagement with clients.

• Interact with executive stakeholders in a consultative manner to align digital strategies with their business goals.

• Conduct quarterly business reviews on-site as needed to evaluate results, pinpoint opportunities, and promote multi-product utilization.

• Inform clients about the business benefits of Candescent’s digital banking offerings.

• Prepare and present proposals, presentations, and recommendations aimed at driving revenue and product adoption.

• Negotiate renewals, products, and services while ensuring client satisfaction and maintaining contractual agreements.

• Work collaboratively with sales, marketing, product, and implementation teams to guarantee seamless delivery and client success.

• Stay updated on industry trends and represent Candescent at trade shows, conferences, and client events.

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience.

• 5+ years of experience in the financial services or technology software industry in a sales and/or account management capacity with documented revenue achievements.

• Excellent communication skills and the ability to build executive relationships up to the C-level.

• Background in the banking or credit union sector as either a practitioner or vendor partner.

• Expertise in consultative, solutions-driven selling and strategic account management.

• Capable of managing multiple client initiatives and navigating complex organizational structures.

• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and CRM tools.

• Proven ability to work independently in a remote environment.

• Experience in selling or managing SaaS/PaaS software solutions.

🏝️ Benefits

• Opportunity to transform the future landscape of digital banking.

• Involvement in an innovative, impact-focused technology company.