Digital Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Occasionally assume complete ownership of designated accounts with minimal supervision from the manager. This encompasses, but is not limited to: preparing client agendas, conducting calls, and leading on projections and timelines.

• Provide feedback on email and text content.

• Assist the manager as required on additional accounts.

• Oversee the email production process and ensure quality assurance for assigned accounts.

• Take charge of checklist and loading training across CRMs.

• Compose and refine email and text copy.

• Upload emails and texts as necessary.

• Examine email and text samples.

• Offer creative and strategic edits to team members on their submissions.

• Conduct quality checks on emails and texts for copy edits, mobile formatting, links and sourcing conventions, as well as targeting.

• Assist in training email and texting personnel on quality assurance and best practices for segmentation, drafting, and uploading across various platforms.

• Ensure all common areas for errors, such as missing punctuation, incorrect links/sourcing/names, or overlooked edits from managers, partners, or clients are addressed.

• Evaluate overall program performance and suggest strategies to meet and surpass client objectives; ensure that topics sent out for all clients are effective, relevant, and mission-driven.

• Guarantee that ActBlue landing pages and backend pages for company clients are optimized through A/B testing (copy, branding, and innovative strategies).

• Aid associates and strategists in leveraging significant news and rapid response opportunities.

• Help facilitate planning meetings—arriving with insights on email and text performance, content suggestions, and strategic advice that aids in achieving and exceeding client targets.

• Ensure readiness for upcoming events (including anniversaries and major occurrences such as debates, RNC/DNC conventions).

⛳️ Requirements

• A passion for supporting good causes, whether candidates or other initiatives.

• 3-6 years of work experience, including at least one campaign cycle in a dedicated email fundraising role.

• Experience in client-facing project management.

• Ability to manage multiple clients or workstreams simultaneously.

• Familiarity with P2P and/or broadcast texting platforms.

• Proficiency in at least one of the following email CRMs: NGP, Everyaction, Actionkit, Acoustic.

• Experience in an agency setting; involvement with or in non-profits or political/issue campaigns.

• Basic understanding of long-term lead performance tracking.

• Experience in building and executing project plans to meet fundraising and communication objectives.

• Capability to manage multiple projects within a deadline-driven context.

• Strong quantitative reasoning skills and the ability to utilize data for strategic decision-making.

🏝️ Benefits

• Unlimited vacation after 90 days of employment, along with paid sick leave.

• Federal holidays off (11-12 total days, including Indigenous Peoples Day in off-cycle years).

• Employer-covered health, dental, and vision insurance.

• Flexible work schedules with the option to work remotely from anywhere within the United States and its territories, provided there is broadband internet access.

• Annual professional development stipend.

• 401k benefits with a match after six months of employment.