Digital Retention Specialist – Contract

This is a fully remote position, open to applicants in California.

📋 Description

• Manage the daily execution of email campaigns in Klaviyo, which includes building, quality assurance, scheduling, and deployment.

• Implement SMS campaigns, preferably using Attentive.

• Oversee the email and SMS campaign calendar to ensure timely and accurate launches of campaigns.

• Develop audiences and basic customer segments for various campaigns.

• Collaborate with the Creative and eCommerce teams to collect assets, copy, links, and promotional information.

• Conduct quality assurance for campaigns to verify accuracy, links, formatting, segmentation, and timing prior to launch.

• Track the performance of campaigns and generate basic reports as necessary.

• Assist with minor updates and optimizations to current email/SMS workflows and automations.

• Maintain organization and ensure the timely progression of campaigns and deliverables in a fast-paced setting.

⛳️ Requirements

• 1–2 years of practical experience in email/SMS marketing.

• Proficiency in Klaviyo is essential; must be adept at independently creating and launching campaigns.

• Experience with Attentive is highly preferred.

• Background in an eCommerce or consumer brand environment is preferred.

• Excellent attention to detail and strong organizational abilities.

• Ability to work efficiently across multiple campaigns and meet tight deadlines.

• Openness to functioning as a tactical doer/executor rather than leading the overall retention strategy.

🏝️ Benefits

• Competitive salary and performance bonuses.

• Opportunities for professional development and growth.

• Access to a collaborative and dynamic work environment.

• Flexible work hours and potential for remote work.