Digital Experience Manager

This is a fully remote position, open to applicants in United States, +4 more states.

📋 Description

• Define the comprehensive digital experience across web and product-led interactions.

• Design and enhance personalized marketing experiences to foster growth, retention, and accelerate time-to-value.

• Collaborate with product, sales, and marketing stakeholders to establish a forward-thinking marketing funnel.

• Implement a structured, hypothesis-driven experimentation program.

• Monitor and present experience-level KPIs to business leadership.

• Contribute to shaping Cisco’s digital marketing experiences in networking, security, and observability domains.

⛳️ Requirements

• Over 5 years of professional experience in digital experience, growth marketing, or UX strategy.

• More than 7 years of proven experience in a B2B SaaS or product-led setting.

• At least 4 years of experience in designing and optimizing digital journeys that enhance conversion, activation, or retention metrics.

• Over 3 years of proficiency with experimentation platforms, personalization tools, and web or product analytics software.

• Experience working closely with design, engineering, and product management teams to deliver digital product enhancements.

• Strong stakeholder management abilities and the capacity to influence cross-functional teams without direct authority.

• Familiarity with enterprise technology, networking, security, or infrastructure markets.

• Expertise in converting qualitative customer feedback into actionable product and marketing insights.

• Advanced skills in data analysis and reporting on intricate digital performance metrics.

• Capability to maintain a structured, hypothesis-driven approach to complex problem-solving.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward from one calendar year to the next.

• Additional paid time off for critical or emergency family issues.

• Optional 10 paid days per full calendar year to volunteer.

• Annual bonuses may be available for non-sales roles.

• Performance-based incentive pay for employees on sales plans.

• Opportunities for personal and professional growth.

• Collaboration within a global team.