DialogFlow Engineer, Python

📋 Description

• Miratech is seeking a Google DialogFlow Engineer (Python) to become part of the Bot Development team, contributing to the creation of next-generation conversational AI solutions across various cloud platforms.

• In this position, you will design, develop, and improve intelligent chatbots and voice bots utilizing Google Cloud Platform technologies, with a significant emphasis on Dialogflow CX and its LLM-powered Playbooks capabilities.

• Your contributions will be essential in delivering scalable and high-performance conversational experiences through cutting-edge AI capabilities, backend integrations, and modern cloud-native architectures.

• Responsibilities encompass designing, developing, and deploying chatbots and voice bots using leading Conversational AI platforms, such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX.

• You will also produce clean, efficient, and maintainable code that adheres to industry best practices and standards, develop custom components and tools, and work closely with developers, designers, and other stakeholders.

⛳️ Requirements

• Minimum of 4 years of hands-on experience with the Google Cloud Contact Center AI Bot framework.

• Strong practical experience with Python for backend development, API integrations, and chatbot orchestration.

• Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.

• Extensive familiarity with the new LLM (playbook) feature in Dialogflow CX, along with traditional Dialogflow CX functionalities.

• Solid understanding of Google as a Software-as-a-Service platform.

• Demonstrated troubleshooting and analytical skills in complex, distributed environments.

• Experience with SQL and relational databases.

• Proficient in integrating web services into applications.

• A Bachelor’s degree in a technology-related field or equivalent experience.

• Knowledge of automated testing practices.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that remote work offers.

• Growth Mindset: benefit from a variety of professional development opportunities, including certification programs, mentorship and talent investment initiatives, as well as internal mobility and internship opportunities.

• Global Impact: collaborate on significant projects for top global clients and influence the future of various industries.

• Welcoming Multicultural Environment: be part of a dynamic global team and flourish in an inclusive and supportive work atmosphere characterized by open communication and regular team-building social events.

• Social Sustainability Values: engage in our sustainable business practices focused on five key pillars, which include IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.