Customer Value Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Identify opportunities where additional solutions can address customer pain points.

• Oversee intricate stakeholder communications across Logistics, IT, and Procurement departments to ensure operational excellence.

• Evaluate adoption trends and customer feedback to proactively enhance the customer journey.

• Lead cross-departmental initiatives aimed at driving change management and process improvements.

⛳️ Requirements

• Proficient/native in Italian and French, with a mandatory fluent level of English.

• A minimum of 1-2 years of experience in similar roles (customer success/customer value manager) or customer-facing positions.

• Strong analytical mindset capable of translating complex data into actionable business insights and growth strategies.

• Outstanding communication skills with a natural aptitude for cultivating influential relationships with senior stakeholders.

🏝️ Benefits

• Opportunities for professional development.

• Flexible working hours.