Customer Support Representative, Czech/Slovak, English

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Engage with customers by addressing their inquiries through phone and email.

• Supply accurate, valid, and comprehensive information based on customer requests.

• Evaluate and identify customer needs to ensure exceptional satisfaction levels.

• Provide professional customer support while upholding high service quality standards.

• Manage customer interactions in both Czech and English.

• Collaborate effectively within a supportive and international team.

⛳️ Requirements

• Proficiency in Czech & Slovak along with strong English communication skills.

• A customer-focused approach coupled with excellent communication abilities.

• A positive mindset and eagerness to learn.

• Capability to work autonomously as well as part of a team.

• Previous experience in customer support is not necessary.

• A motivated, enthusiastic, and proactive character.

🏝️ Benefits

• Opportunity for fully remote work from any location in Bulgaria.

• Financial assistance for relocation, if necessary.

• Comprehensive training that is fully covered.

• Job stability and opportunities for career advancement.

• Additional health insurance coverage.

• Access to over 50 benefits and services.

• A vibrant international work environment.

• Continuous support and opportunities for learning.

• Employee referral bonus program.