This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage a portfolio of customers autonomously and assist with customer projects.

• Facilitate the onboarding process for new customers while fostering trust-based relationships.

• Provide knowledgeable responses to customer queries via phone, email, and video calls concerning our products.

• Maintain consistent communication with customers to enhance long-term loyalty.

⛳️ Requirements

• Completion of commercial training, a university degree, or equivalent credentials.

• Proficient in German (minimum C1 level) and English (minimum B2 level).

• Strong familiarity with MS Office, CRM systems, and ticketing platforms.

🏝️ Benefits

• Flexible working hours.

• Options for home office work.

• A supportive environment for young parents.

• Engaging and responsible tasks within a rapidly expanding company.

• Excellent opportunities for professional development.

• Responsibility for managing your own projects.