Customer Success Manager

This is a fully remote position, open to applicants in Austria.

📋 Description

• Accountable for carrying out customer projects – from gathering requirements and configuration to ensuring stable live operation.

• Configuration and implementation of solutions on-site.

• Serve as the primary contact for customers throughout the entire project lifecycle.

• Provide support for post-go-live activities and identify opportunities for optimization.

• Address and resolve issues at the intersection of IT, inventory/ERP, and accounting.

⛳️ Requirements

• Completed training or education in IT, commercial, or hospitality sectors – or relevant practical experience.

• Approximately 3–6 years of professional experience in project delivery, implementation, consulting, or Customer Success roles.

• Strong technical comprehension and the ability to quickly adapt to new software systems and subject areas.

• Knowledge in at least one of the following domains: inventory management/ERP or accounting/financial accounting.

• A structured, self-motivated, and results-oriented approach to work.

• Proficient in German (at least C1) and solid command of English (at least B2).

🏝️ Benefits

• No specific additional benefits are stated in the text.