Customer Service Representative I

This is a fully remote position, open to applicants in Alaska.

📋 Description

• Respond to routine inquiries and resolve issues related to Stewart products and services for both internal and external customers.

• Effectively address inquiries or escalate concerns when necessary and in a timely manner.

• Provide support for departmental processes as needed.

• Adhere to established procedures to fulfill daily tasks and responsibilities.

• Utilize existing protocols to address straightforward problems.

• Communicate with internal and external clients, as well as team members.

• Carry out additional tasks as assigned by management.

⛳️ Requirements

• A high school diploma is mandatory.

• A bachelor's degree is preferred.

• Generally requires 0–2 years of relevant work experience.

• Basic communication skills are essential.

• Capability to address routine queries about products and services.

• Ability to resolve inquiries or swiftly escalate concerns when needed.

• Competence in following clearly outlined procedures.

• Must be able to work under direct supervision with limited autonomy.

🏝️ Benefits

• A range of health and wellness insurance options and programs.

• Paid time off for personal and vacation needs.

• 401(k) plan with company matching contributions.

• Employee stock purchase program available.

• Discounts for employees.

• Opportunities for career investment and development.

• An inclusive work environment that values diversity.