Customer Service Representative

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Conduct preliminary interviews with candidates.

• Assess candidates' communication abilities, work history, professionalism, and suitability for the position.

• Act as the initial point of contact for applicants throughout the hiring process.

• Review resumes to ensure candidates meet the essential qualifications.

• Identify areas for enhancing the candidate experience and optimizing the recruitment workflow.

⛳️ Requirements

• A minimum of 2 years of experience in customer service, call centers, BPO, or other customer-facing roles.

• Experience in managing inbound or outbound calls while demonstrating professionalism and empathy.

• Background in interviewing, quality assurance, or recruitment is beneficial but not mandatory.

• Exceptional communication skills.

• Strong attention to detail.

• Highly organized and dependable.

• Ability to thrive in a fast-paced environment.

🏝️ Benefits

• Opportunity to launch a career in talent acquisition.

• Make a real impact.

• Engage in continuous learning.

• Access to growth opportunities.

• Work within a collaborative, high-energy culture.