Customer Service Operator, Commercial Call Center

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver voice-based customer support to clients in a compassionate and personalized manner, aiming for tailored solutions that address their needs;

• Proactively showcase and recommend our financial products and services with the objective of fostering customer loyalty and achieving optimal outcomes;

• Meet and surpass sales goals, with potential to earn rewards based on performance;

• Greet customers, address inquiries, and manage requests with exceptional service, ensuring total customer satisfaction.

⛳️ Requirements

• High school diploma (Completed)

• Previous sales experience is advantageous

• Must be available to work a 6x1 schedule (Monday to Saturday)

• Internet connection with a minimum speed of 10 Mbps and wired Ethernet for desktop usage

🏝️ Benefits

• Meal allowance (VR)

• Health and dental insurance

• Incentive campaigns

• Equipment provided — Desktop computer

• Flexible breaks

• Semi-annual profit sharing (PLR)

• Internet stipend

• Structured development program and career plan

• Inclusive and respectful work environment