Customer Experience Agent

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Engage with customers through phone and chat.

• Address and resolve general customer inquiries.

• Recognize areas for enhancement in existing procedures.

• Foster a positive workplace atmosphere.

⛳️ Requirements

• Previous experience in comparable roles (customer support via email and phone).

• Willingness to work Monday to Saturday or Sunday to Friday, in 6-hour shifts.

• Competence in utilizing computer applications and tools (Excel, email, phone, chat).

• Intermediate proficiency in the English language - not required.

🏝️ Benefits

• Comprehensive training and support.

• Opportunities for career advancement.

• Flexible work schedule options.