Customer Enablement Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Provide comprehensive product training (both onsite and virtual) for educators and administrators, enabling them to effectively implement our products and services in the classroom and achieve positive outcomes for their students.

• Contribute to long-term initiatives within the product enablement team by engaging in content reviews, creating materials, and developing product use cases.

• Develop program support documentation, training content, walkthroughs, and other resources to ensure adherence to teaching protocols.

⛳️ Requirements

• Bachelor’s degree in Special Education, Psychology, or a related discipline.

• A minimum of 2 years of classroom teaching experience in public education environments.

• At least 2 years of experience in delivering training, support, and coaching within school contexts.

• Ability to demonstrate strong independence in executing trained tasks.

• Capacity to work effectively in a remote working setting.

• Proficient in Google Suite, Microsoft Office, and Zoom.

• Excellent presentation skills in customer-facing scenarios.

• Aptitude for anticipating issues and providing prompt solutions.

• Willingness to travel to support school districts onsite and in classrooms.

🏝️ Benefits

• This position is available to candidates residing in New York.

• Flexible working hours.