CRM Strategist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Simplify intricate frameworks into engaging narratives that teams can confidently implement.

• Participate in client sessions throughout the Delivery Sales Lifecycle to identify challenges and develop data-driven strategies.

• Assist in crafting pitches that convey impactful stories through strategy, data, and insights.

• Facilitate strategy sessions based on lifecycle thinking, best practices, and established CRM principles.

• Convert strategic recommendations into clear, actionable plans for execution teams.

• Enhance measurable client success by aligning strategies with KPIs and ROI objectives.

⛳️ Requirements

• Over 6 years of practical CRM experience, including a minimum of 2 years in a dedicated CRM Strategy role within an agency, consultancy, or client-side team.

• Proficient in leading CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot.

• Skilled in presenting complex strategies and transforming insights into clear value propositions and feasible activation plans.

• Possess a data-driven mindset, with experience analyzing customer communications and using insights to influence future campaigns—from audience selection to next-best actions, content, and timing.

• Comprehensive understanding of CRM ecosystems and Martech, with expertise in platforms like Salesforce, Microsoft Dynamics, HubSpot, and similar tools.

• Experience in delivering CRM consulting or advisory services to clients is a significant advantage.

• Fluent in English with outstanding communication abilities.

🏝️ Benefits

• Rocket-Fuelled Growth – Tackle major challenges, experience rapid learning, and the opportunity to advance faster than anywhere else.

• A Culture That Actually Gives a Damn – A supportive and positive environment centered around individuals who want to see you succeed.

• A Global Crew – Work alongside exceptional teammates across Europe, the US, and beyond.

• Remote-First for Life – Enjoy the flexibility to work from wherever you feel your best.

• Real Career Momentum – Clear pathways for progression, genuine ownership, and the opportunity to grow into your next chapter.

• Moments That Matter – Engage in meetups, events, and team experiences that make the journey truly memorable.