Content Support Analyst

This is a fully remote position, open to applicants in India.

📋 Description

• Identify new content sources accessible on the internet.

• Assess alerts related to content processing.

• Propose innovative ideas and strategies for effective troubleshooting.

• Serve as a subject matter expert, responding to inquiries related to content.

• Actively engage with content providers and internal teams for follow-ups.

• Monitor processing status and produce reports on content usage.

• Develop, revise, and document processes for content onboarding.

• Evaluate documents for property categorization and tagging throughout the processing pipeline.

⛳️ Requirements

• Exceptional oral and written communication abilities.

• 0-4 years of experience in data entry and/or data maintenance.

• High willingness and capacity to learn.

• Proficiency in MS Office, Google Suite, Linear, Notion, and the creation of SOPs.

• Capability to simplify and articulate complex issues clearly.

• An energetic and creative personality.

• Strong time management skills and the ability to prioritize tasks effectively.

• Interest and aptitude for working independently.

• Availability to work a late shift to support the U.S. revenue team.

• Bachelor’s Degree required.

• Familiarity with financial information/data and analyst workflows.

🏝️ Benefits

• AlphaSense is an equal-opportunity employer.

• Reasonable accommodations for protected disabilities.