Compliance Reviewer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with external stakeholders to gather the necessary information and documentation to finalize the review process.

• Collaborate with colleagues and supervisors on procedural matters throughout the review process.

• Utilize sound independent judgment when addressing complex reviews and escalate issues as necessary.

• Communicate with and provide assistance to both internal and external teams as required.

• Grasp and convey both internal and external processes and procedures effectively.

• Adhere to the established compliance workflow procedures.

• Efficiently manage the review workload while maintaining effectiveness.

• Deliver outstanding customer service and uphold ProAg performance standards for engaging with insured parties, managing daily email correspondence, and conducting business in a professional manner.

• Coordinate with adjusting staff regarding Conflict of Interest (COI), Growing Season Inspections (GSI), and necessary High Dollar Reviews.

• Notify adjusting staff about claims reviews currently in progress.

• Ensure all required review documentation is maintained within the policy processing system.

• Keep a qualified and trained reviewer status.

• Monitor the Compliance Register for review assignments.

• Stay informed about Risk Management Agency (RMA) rules and regulations, ProAg procedures, and Federal Crop Insurance regulations.

• Actively engage in all designated employee education and development programs.

• Perform other related duties as required or assigned.

⛳️ Requirements

• A minimum of two years of experience in crop insurance or agriculture-related fields is preferred but not mandatory.

• Strong analytical abilities with meticulous attention to detail.

• Proven interpersonal communication, negotiation, and conflict resolution skills.

• Excellent written and verbal communication skills, emphasizing confidentiality, tact, and diplomacy when interacting with both internal and external teams.

• Advanced organizational capabilities with the ability to manage multiple tasks concurrently.

• Commitment to maintaining confidentiality in daily operations.

• A curious mindset, eager to ask questions and solve problems.

• A strong work ethic that supports the team in meeting necessary deadlines.

🏝️ Benefits

• Comprehensive medical, vision, and dental insurance, with eligibility commencing on your first day of employment.

• Basic life and disability insurance coverage.

• 401(k) plan with a 6% company match.

• 20 days of paid time off (PTO), three floating holidays, approximately 10 paid holidays, and volunteer time off.

• Paid parental leave.

• Access to our award-winning wellness program, which includes mental health services, a fitness network membership, and a complimentary Headspace subscription.

• Student loan matching program.

• Employee discount program.