Community Resource Care Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Perform comprehensive evaluations of existing medical, behavioral, and complex social needs.

• Recognize barriers to care, such as food insecurity, unstable housing, transportation issues, and insurance constraints.

• Work collaboratively with families and multidisciplinary teams to set personalized care objectives.

• Create and uphold integrated care plans that address medical, behavioral, and social requirements.

• Ensure prompt follow-up on referrals, assessments, and treatment suggestions.

• Guide families in navigating local resources and agencies.

• Provide emotional support and counsel during difficult situations.

• Advocate for resources, eliminate barriers, and link families with available assistance.

• Establish and nurture relationships with community organizations that support children with medical and behavioral health challenges.

• Keep updated on emerging programs and resources relevant to the served population.

• Represent the organization at community events, health fairs, and resource meetings.

• Engage in scheduled interdisciplinary consultations to track patient progress.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Master’s degree with a focus on social work, community/social services, and/or case management.

• 2–3+ years of relevant postgraduate experience in social service case management is required.

• At least 1 year of experience working with the pediatric population is essential.

• Familiarity with and application of motivational interviewing techniques is necessary.

• Experience offering telehealth services and engaging families in a remote setting is required.

• Comfort in working with acute populations and knowledge of school and community resources is highly desirable.

• LMSW is strongly preferred.

• Licensure/certification is preferred (LMSW, CCMC, C-SWCM).

• Bilingual Spanish is strongly preferred.

• Must reside in New Jersey.

• Availability from 8:00 am to 5:00 pm, Monday to Friday, with 2 designated days to be scheduled with the supervisor from 10:00 am to 7:00 pm.

• Willingness to travel 10% for offsite meetings, training, and educational purposes.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA; Company-funded HSA.

• 401(k) with a 4% match, fully vested from day one.

• Employer-sponsored short and long-term disability.

• Life insurance equal to 1x annual salary.

• 20 days PTO plus 10 Company Holidays & 2 Floating Holidays.

• Paid leave for new parents.

• Additional benefits will be outlined in the offer.

• Eligibility to participate in an employee equity purchase program (if applicable).