Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in Maine.

📋 Description

• Collaborate with restaurant and hospitality managers to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialized food service equipment.

• Diagnose, troubleshoot, and repair commercial kitchen machinery.

• Interpret diagrams and schematics effectively.

• Communicate with manufacturers to facilitate diagnoses and identify necessary parts.

• Consult with the Technical Assistance Group for onsite technical support.

• Install customer-ordered parts promptly and professionally in accordance with company policies.

• Promote and suggest additional Smart Care services as required.

• Generate accurate and timely work orders, time reports, receipts, and truck stock inventory logs.

• Adhere to safe work practices and preventive measures against accidents.

• Keep the service vehicle organized and maintain precise inventory of parts and tools.

• Meet productivity standards as set by the company.

• Participate in an emergency on-call rotation, including nights and weekends.

• Occasionally travel overnight as assigned.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

• Possession of a valid driver’s license and a satisfactory motor vehicle record.

• Willingness and capability to engage in emergency on-call rotations, including nights and weekends.

• Availability for occasional overnight travel as required.

• Immigration sponsorship is not available for this position.

• Physical ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.

• Capability to work with moving mechanical components, pressurized steam equipment, open flames, heated surfaces, liquids, and electrical hazards in damp, humid, or freezing environments.

• Ability to work on ladders, roofs, and other elevated surfaces.

• Preferred: relevant technical training, licenses, and/or certifications such as EPA or CFESA.

• Preferred: experience in commercial refrigeration and/or commercial cooking equipment repair.

• Preferred: self-motivation with the ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• Sign-On & Retention Bonus.

• On-the-job training.

• Access to on-demand technical support.

• Continuous formal hands-on and classroom training at the National Training Kitchen.

• Professional CFESA certifications with potential career advancement.

• Company service vehicle.

• Fuel card.

• Tablet for business use.

• Cell phone for business use.

• Comprehensive benefits program.

• 401k plan.

• Paid time off.

• Opportunities for growth, including advanced technician and management roles.