Commercial Coordinator – Dental Consulting

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Lead and manage the activities of SDRs, Closers, and other professionals engaged in the commercial funnel;

• Facilitate daily and weekly meetings along with management rituals addressing targets, KPIs, decisions, responsibilities, and deadlines;

• Ensure proper utilization of the CRM, maintaining updated information, documenting next actions, and providing accurate loss reasons;

• Track metrics such as response time, contact rate, scheduling, show rate, no-show, conversion, sales cycle, revenue, CAC, and forecasting;

• Structure and enhance scripts, contact cadences, follow-ups, and processes for opportunity recovery;

• Foster team development through feedback, meeting shadowing, call analysis, and sales coaching;

• Enhance collaboration between sales, marketing, finance, contracts, customer success, and onboarding;

• Identify bottlenecks and deliver diagnostics to leadership along with alternatives and recommendations;

• Establish predictability in scheduling, commercial capacity, and results forecasting;

• Assist in creating and updating playbooks, targets, and commercial processes;

• Gradually decrease the founder's reliance on the team's operational activities.

⛳️ Requirements

• Prior experience in commercial or sales leadership or coordination;

• Proficiency in consultative selling, diagnostic meetings, negotiation, follow-up, and closing;

• Experience in managing SDRs and Closers;

• Familiarity with CRM systems, sales KPIs, forecasting, productivity, and stage-by-stage funnel conversion metrics;

• Capability to organize processes without creating excessive bureaucracy;

• Direct, mature, respectful, and solution-oriented communication style;

• Ability to hold team members accountable, deliver feedback, and develop professionals with diverse backgrounds;

• An analytical, organized, ownership-driven, collaborative, and results-focused profile;

• Comfortable operating in dynamic, entrepreneurial environments with evolving processes.

🏝️ Benefits

• Contract type: PJ (contracted as an independent legal entity);

• Compensation: includes fixed and variable components, determined by experience and seniority.