Commercial Auto Liability Claims Examiner III

This is a fully remote position, open to applicants in New York.

📋 Description

• Review, manage, investigate, assess, and conclude complex Commercial Auto property and casualty claims with total incurred amounts of $25,000.

• Analyze policy documentation, endorsements, and vehicle schedules to ascertain coverage for loss, damage, or injury.

• Conduct examinations and investigations of claims until resolution, including matters related to New York liability claims and litigation.

• Supervise and coordinate with external investigative service providers.

• Collaborate with clients, their legal counsel, and investigative services to expedite claims to resolution.

• Maintain a continuous claim diary.

• Evaluate exposure, reserves, and prepare settlement recommendations.

• Create loss reports that analyze liability and damages.

• Identify and initiate subrogation or risk-transfer recovery efforts when applicable and as directed by the client.

• Document all correspondence, reports, discussions, and decisions in claim files.

• Deliver exceptional client service.

• Assist supervisors and the Claims Department with assigned tasks and special projects.

• Perform additional duties as required.

⛳️ Requirements

• High school diploma or GED is mandatory.

• At least five (5) years of experience in commercial auto casualty-related roles.

• A minimum of five years of experience specifically in commercial automobile liability claims is required.

• Strong understanding of claims handling concepts, practices, and techniques, including coverage issues and product knowledge.

• Proven verbal and written communication skills.

• Advanced analytical, decision-making, and negotiation abilities.

• Proficiency in computer applications.

• Ability to communicate clearly and effectively, both orally and in writing.

• Capability to manage relationships in a dynamic and fast-paced environment.

• Strong problem-solving and decision-making skills.

• Ability to review, exercise judgment, and evaluate claims with minimal oversight.

• Excellent customer service skills.

• Familiarity with the litigation process and case valuation across various jurisdictions.

• Capacity to follow detailed written or verbal instructions and respond efficiently.

• Ability to manage assigned claims in accordance with company guidelines and industry best practices with minimal supervision.

• Skills in time management, organization, prioritization, independence, flexibility, and creativity.

• Competence in operating computer equipment and software applications.

• Valid New York adjuster license is required.

🏝️ Benefits

• Medical, Dental, Vision, Disability & Life Insurance.

• 401(k) plan.

• Paid time off.

• Paid holidays.