Clinical Transformation Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide continuous clinical training, workflow assistance, and recommendations on best practices.

• Serve as a reliable advisor for clinical leaders, care managers, physicians, and operational teams.

• Track adoption rates, pinpoint gaps, and suggest optimization strategies based on a value framework.

• Facilitate change management efforts by aiding customers in adapting their workflows and processes.

• Convert clinical requirements—such as care management, quality improvement, chronic disease management, and utilization management—into solution configurations.

• Guide customers on best practices for workflow design, assessments, protocols, risk stratification, and care coordination.

• Conduct clinical discovery sessions to gather requirements and align platform capabilities with clinical goals.

• Configure and enhance clinical programs, protocols, assessments, and workflows within the platform.

• Ensure that solution designs are consistent with evidence-based practices and compliance standards (e.g., HEDIS, CMS, value-based care models).

• Collaborate with product, engineering, and implementation teams to guarantee successful delivery and adoption.

• Shape product improvements and development by providing clinical insights from the field.

• Work alongside Product and Engineering teams to advise on roadmap priorities based on clinical trends and client requirements.

• Collaborate with Marketing to produce clinically accurate content, case studies, and success stories from customers.

• Assist implementation teams during client onboarding to ensure smooth activation of clinical workflows and program launches.

• Partner with Customer Success on strategies for retention and growth grounded in clinical outcome data.

• Analyze program performance data to uncover trends, gaps, and opportunities for enhancement.

• Offer clinical interpretations of analytics, care gaps, risk stratification, and quality measures.

• Collaborate with clients to develop performance improvement plans and evaluate outcomes.

• Share clinical insights from customer interactions to influence product roadmap prioritization and program development.

• Keep abreast of clinical standards, regulatory updates, and value-based care models (CMS, HEDIS, ACO, MA, JCAHO, NCQA, etc.).

• Represent the company at conferences, webinars, and industry events as a clinical voice when required.

• Provide clinical insights from customer relationships to guide product roadmap prioritization and program development.

⛳️ Requirements

• Valid clinical licensure.

• A minimum of 3 years of experience in clinical practice, care management, population health, or ambulatory clinical operations.

• Familiarity with healthcare technology platforms such as EHRs, care management systems, or analytics tools.

• Strong grasp of value-based care, care coordination, chronic disease management, and quality programs.

• Exceptional communication, presentation, and relationship-building skills.

• Capability to translate clinical workflows into technical specifications.

• Comfortable working with online and remote schedules.

🏝️ Benefits

• Generous Paid Time Off: Recharge and relax with 20 days of fixed time off per year, in addition to company holidays—because we believe work-life balance fuels performance.

• Best-in-Class Parental Leave: Spend quality time with your growing family. We offer one of the industry’s most generous parental leave policies to support you during life’s most important moments.

• Recognition & Rewards: We celebrate wins—big and small. Get rewarded with monetary incentives and company-wide recognition for your impact and dedication. Your hard work won’t go unnoticed.

• Comprehensive Insurance Coverage: Stay covered with medical, dental, and vision insurance, plus 100% company-paid short- and long-term disability and basic life insurance. Optional perks include discounted legal aid and pet insurance.